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Lead communication

The words for the calls agents put off.

Objection-handling, gatekeeper, FSBO, and expired-listing scripts written for your market and the property in front of you, ready before you dial.

Updated June 2026 · one of 17 tools in the RealtrAI workspace

Fair Housing screened on every output

What you give it

  • The call type (objection handling, gatekeeper, FSBO, or expired listing)
  • Who you are calling and what you know about them
  • The property address and status, if the call is about a specific home
  • The objection you keep hitting, in the owner's own words if you have them
  • Your market context (how long homes sit, what nearby sales look like)
  • Optional notes on your style: direct, warm, brief

What you get back

  • A call script with an opener, the core case, and a close that asks for the appointment
  • Responses to the objections that call type actually produces
  • A gatekeeper path for reaching the decision maker without burning the relationship
  • FSBO and expired-listing openers that lead with the owner's situation, not your pitch
  • A voicemail version for when nobody picks up
  • A Fair Housing screen result for every script
4
Script types: objection, gatekeeper, FSBO, expired
~30 sec
To a ready script
7
Federal protected classes screened

The challenge

  • !The FSBO and expired calls that build a listing pipeline are the ones that never get made without a script.
  • !Winging an objection means losing the same conversation the same way every week.
  • !Generic scripts from a coaching binder sound like scripts, and owners hang up on scripts.
  • !What you say on a call is client-facing communication, and an off-the-cuff remark about a neighborhood or who a home suits carries the same Fair Housing risk as an ad.

What it does

  • Writes the script for the specific call: this owner, this property, this objection, not a one-size template.
  • Covers the four calls that matter: objection handling, getting past the gatekeeper, FSBO outreach, and expired-listing outreach.
  • Builds objection responses around acknowledgment and evidence, so you answer the concern instead of talking over it.
  • Includes a voicemail version, because most of these calls go to voicemail first.
  • Screens every script against the 7 federal protected classes plus state and local additions before you see it.
  • Keeps your call prep inside your own tenant. You own every script you generate.

Inside the tool

Every capability, included.

Four call types, one tool
Scripts written to the specific owner and property
Objection responses with evidence, not deflection
Voicemail versions included
Fair Housing screen on every script
Rewrite in your own cadence on request

Why it matters

Prepared calls get made. Unprepared calls get postponed.

The difference between agents who prospect and agents who mean to is rarely courage. It is having the first thirty seconds written down. Phone Scripts gives you the opener, the case, and the close for the call you are about to make, so the number gets dialed.

Objection handling

The commission question, the we-want-to-wait, the we-have-a-friend-in-the-business. Acknowledged, answered with evidence, moved past.

Gatekeeper

A respectful path to the decision maker that leaves the assistant an ally instead of an obstacle.

FSBO

An opener that starts with the owner's plan and offers help before it asks for the listing.

Expired listing

A call that names why the last listing failed without insulting the last agent, and makes the case for a different approach.

How it reads

Written to this call, not laminated for every call

Owners hear canned scripts within one sentence. Because Phone Scripts starts from the actual property, the actual owner, and the actual objection, the script sounds like an agent who did their homework, which is what you are.

The property is in it

An expired script references the actual days on market and list price history, not placeholder brackets.

The objection is in it

Feed it the pushback in the owner's own words and the response addresses that sentence, not a category.

Your voice is in it

Ask for direct, warm, or brief and the same case gets made in your cadence.

Built in

The screen covers what you say, not just what you publish

A remark on a call about who a neighborhood is right for is as actionable as the same sentence in an ad. Every script passes the three-tier Fair Housing screen before it reaches you, so the talking points are clean before the phone is in your hand.

Before generation

A pre-generation filter keeps prohibited language out of the script in the first place.

Before you dial

The script is reviewed against HUD advertising guidelines, with flags surfaced in plain language.

After the fact

Every flag and override is written to an audit log your brokerage can review.

Connected across the workspace

One source of truth.

Listing Presentation

When the expired or FSBO call lands the appointment, walk in with a Listing Presentation built for that property.

Price Reduction Script

The hardest recurring call has its own tool: Price Reduction Script prepares the data-driven version of that conversation.

Buyer Consultation

When the call is a buyer instead of a seller, Buyer Consultation preps the discovery meeting the call sets up.

How it works

Adopting phone scripts.

01

Pick the call type

Objection handling, gatekeeper, FSBO, or expired listing.

02

Add what you know

The owner, the property, the objection you expect, and your market context. More detail makes a sharper script.

03

Read the screened script

In about 30 seconds you have the opener, the case, the objection responses, the close, and a voicemail version, already Fair Housing screened.

04

Dial with it open

Use it as a guide, not a teleprompter. Ask for a rewrite after the call if you found a better line.

Standards & compliance

Built in, not bolted on.

Three-tier Fair Housing screen on every script: a pre-generation filter strips prohibited language, an output review checks the draft against HUD advertising guidelines before it reaches you, and every flag or override is written to an audit log.Screens against the 7 federal protected classes: race, color, national origin, religion, sex (including sexual orientation and gender identity), familial status, and disability, plus state and local additions.Spoken words are client-facing communication. The screen keeps steering language and protected-class references out of your talking points before you dial.Fair Housing governance is provided by Trunnion AI across the workspace.

FAQ

Questions, answered.

Which calls does it cover?

Four types: objection handling for any conversation that stalls, gatekeeper scripts for reaching decision makers, FSBO outreach, and expired-listing outreach. Each type has its own structure and its own common objections built in.

Will I sound like I am reading a script?

The script is written from the actual property and owner, so the content is specific to the call. Most agents use it as a prepared structure with the key lines ready, not a word-for-word read.

How does it handle the commission objection?

With acknowledgment and evidence: it concedes the concern is fair, then makes the value case with specifics like your marketing plan and outcomes. You supply the facts of your track record; it supplies the structure.

What makes the expired-listing script different?

It opens with the owner's experience, uses the listing's real history (days on market, price changes) to explain what likely went wrong, and positions a different approach without trashing the previous agent.

Why does a phone script need a Fair Housing screen?

Because spoken statements about neighborhoods, schools, or who a home suits carry the same legal exposure as written ads. The screen keeps steering language out of your talking points before you make the call.

What happens when the call works?

Book the appointment, then switch tools: Listing Presentation for the seller meeting, Buyer Consultation for the buyer meeting, so the preparation carries through to the table.

Get started

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