Website Terms of Use

These terms govern the public website at https://realtrai.com, operated by Trunnion AI, LLC. By using the website, you agree to these terms. A RealtrAI subscription, evaluation, deployment, support engagement, or professional service is governed only by its applicable signed agreement; these website terms do not create a software license, subscription, trial, price, or service commitment.

Permitted use

You may use the site for lawful professional evaluation and informational purposes. You may not interfere with the site, bypass security controls, introduce malicious code, materially degrade service through automated access, misrepresent affiliation, violate another person's rights, or attempt unauthorized access to systems or data.

Product information and AI boundaries

Website descriptions explain potential or configurable capabilities. Availability, tools, providers, implementation timing, pricing, limits, security controls, and support vary by release, configuration, customer environment, and written scope. AI outputs are drafts and may be inaccurate, incomplete, biased, outdated, non-unique, or unsuitable. No website statement is an offer, guarantee, legal advice, Fair Housing determination, appraisal, investment recommendation, tax advice, brokerage instruction, or substitute for professional review.

Commercial terms

Only a current signed agreement, order form, or statement of work establishes evaluation access, price, billing period, renewal, taxes, cancellation, refund terms, usage limits, seats, service levels, or included features. The public site does not publish fixed terms as a binding offer.

Intellectual property

The site and its original text, design, software, graphics, and RealtrAI marks are owned by Trunnion AI, LLC or used with permission. Limited quotation with attribution and ordinary linking are permitted; other reproduction, modification, distribution, or commercial exploitation requires written permission.

Feedback and submissions

Do not submit confidential, regulated, protected-class, client, listing, financial, or sensitive information through general website forms. If you voluntarily provide nonconfidential feedback, you allow us to use it without restriction or compensation while retaining ownership of your underlying intellectual property.

Third-party services

The site may link to government, product-portal, or other third-party sites. We do not control their content, availability, accessibility, security, terms, or privacy practices. Links do not imply endorsement. Regulatory and market information must be verified at the current authoritative source.

Disclaimers and limitation

To the extent permitted by law, the public site is provided “as is” and “as available,” without a promise that it will be uninterrupted or error-free. To the extent permitted by law, Trunnion AI, LLC is not responsible for indirect, incidental, special, exemplary, or consequential loss arising solely from use of this public informational site. Nothing excludes liability that applicable law does not permit us to exclude.

Changes and contact

We may update these terms prospectively by posting a revised effective date. Questions or legal notices may be sent to contact@viceroynm.com or mailed to Trunnion AI, LLC, 8100 Wyoming Blvd NE, Ste M4-301, Albuquerque, NM 87113, United States.